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Frequently Asked Questions
What does it cost?
The Essentials plan, normally $49/month, is $25/month with the promotion. If you’re lucky enough to get the 3 month free deal, that’s only $225/year. If you get the 1 month free that’s $275/year.
What additional perks are included with the WI Deal?
- Onboarding and Setup – Onboarding of up to 25 of your current products (a $1500 value).
- Full Service support during the free trial. Self-serve after the trial ends, or you can upgrade your account.
When will I get charged?
You won’t be billed until your free months are complete. After that, you’ll be charged the monthly subscription fee.
Can I cancel?
Yes. You can cancel at any time during the free trial.
During the regular subscription period, we ask for a 30 day notice.
How do I create QR codes?
You can create an HTML mobile page or a redirect to any page using our self-serve QR code generator. During the free trial, as part of the full service, just request the QR code from us and we’ll do all the work.
How is NFC supported?
We support the NFC NTAG chips. Upload the serial numbers from the NFC chips via a CSV (Excel spreadsheet) to the product you want to be associated with the NFC tags.
1171 Homestead Road, Suite 280
Santa Clara, CA 95050
Mon – Fri : 9am – 6pm
Sat & Sun : Closed